What’s live

What DealerRev does today.

We only call something live when it is. If it’s still being tested or built, it says so here. Updated 2 October 2026.

Live

In the product today, for every store on the plan.

  • Follow-up queue: who to call next, one customer at a time
  • Sales opportunities by stage, customers and units
  • One inbox for texts, email and web chat
  • AI reply drafts that a person reviews and sends
  • Recorded calls, scored by managers on a seven-part rubric
  • Coaching clips for managers, and scorecards that flag who needs a hand
  • Team performance: first response, on-time follow-ups, show and closing rates for every rep
  • Unanswered-lead alerts: the rep at 60 minutes, managers at 4 hours
  • AI that sums up customer replies and grades texts, emails and chats overnight
  • Staff assistant: answers from your store’s records with sources, builds reports, and prepares changes you approve
  • Service: estimate to pickup, quotes, maintenance due and the schedule
  • Technician jobs, the shop board and the time clock
  • Parts: catalog, cart and counter, special orders and purchase orders
  • Distributor parts feed: live price and stock, orders, order status and invoices from WPS, Parts Unlimited and Tucker
  • Warranty claims from the repair order, with photos, file-by dates and status to paid. You still submit in the OEM’s portal
  • Multi-point inspections with photos, approved line by line from a text link
  • Purchase offers and deal packets customers review and sign from a link
  • Test-ride waivers signed on the customer’s phone
  • Showroom hang tags with QR codes
  • Dealer website with your inventory, and feeds for Facebook, CycleTrader and Google
  • Parts storefront on your website and in the Club
  • The Club: customers see their units, service history and quotes, book service and earn points
  • Deal desk with one out-the-door price, and the F&I payment menu
  • Lender applications and funding, tracked by your F&I team
  • Store brief for owners: delivered, gross and shop hours
  • Owner money view: floorplan, cash close, warranty owed and the month-end close
  • Runs on your phone: add it to your home screen
  • Importer with a preview and undo
  • Two-factor sign-in

In pilot

Built, and being tested before it goes to every store.

  • “For you”: a short daily list of customers waiting and promises due
  • Reading VINs, documents and packing lists from a photo
  • AI matching of columns when you import a file

Building

On the way. Not ready to use yet.

  • Report builder: count, total and compare anything in your store
  • Parts receiving: check a shipment in against the invoice
  • Vendor returns under the vendor’s RA number
  • An assistant that can write up repair orders, order parts and update deals